Does DeWalt offer free returns? What's their exchange policy?

What's DeWalt returns and exchanges policy? Can you return in-store? How many days do you have to return items to DeWalt for a full refund? Do I need a receipt to return my item to DeWalt? Do items need to be in new condition?
Returns & exchanges policies rating: 4.0 - 1 ratings

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Yes, DeWalt does offer free returns & exchanges.
Knoji Staff
138
Posted Jun 20, 2017

Yes, DeWalt does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at dewalt.com.

Shopping tip: (December 15, 2018): Use promo code TOUGHTOOL25 to save 25% off at dewalt.com — redeem it here. You can also view more DeWalt promo codes.

As of Saturday, Amazon.com is also offering 40% off DeWalt items on their website.

Update: we've found 26 more tools that currently offer free returns & exchanges and 970 home & garden stores that are offering free returns & exchanges . You can also view all 6,544 stores that offer free returns & exchanges across all categories.

This user rated DeWalt's returns & exchanges policies: 4.0
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About DeWalt

DeWalt is a major tools company operating the e-commerce site dewalt.com. DeWalt sells its products and services in the tools vertical, offering discounts and promo codes to its customers fairly often. DeWalt has good ratings among shoppers on Knoji, with 16 ratings and an average rating of 3.9 stars. DeWalt scores well compared to other brands in the tools industry, providing 8 e-commerce features to better serve its customers.

DeWalt's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
DeWalt offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that DeWalt may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that DeWalt may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that DeWalt may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that DeWalt may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that DeWalt may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that DeWalt may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
DeWalt supports a promo code box on their website. Check the DeWalt promo codes page for the latest coupon codes from DeWalt. Read full answer >>
Sales:
Maybe
It appears that DeWalt may not offer sales currently. Read full answer >>
Black Friday Ad:
Yes
DeWalt offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that DeWalt may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that DeWalt may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that DeWalt may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that DeWalt may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that DeWalt may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that DeWalt may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
DeWalt offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
DeWalt offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that DeWalt may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that DeWalt may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that DeWalt may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that DeWalt may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that DeWalt may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that DeWalt may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
DeWalt offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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